Customer Testimonials

We pride ourselves that the service we offer to our customers is second to none. Below are some of the comments we have received.

Hi James,

Just a quick email to advise you that your fitters yesterday, Sean and Mitch, did a superb job for us. Their work was undertaken with care, no mess, little noise, no fuss and great efficiency.

They were both careful and caring, and kept us in touch with progress from time to time.

We decided to let the chair go to rest always on the top landing, in order to leave the lower hall free and uncluttered. It can always be called down when required, which is rarely before 6pm anyway.

P and I would like to express our thanks to Recare, and to you personally, for the way we have been treated throughout. As you know, we were a little apprehensive about taking this step anyway (I guess its just needing to accept the inevitable effects of growing old) but it became a painless experience which has produced a very acceptable outcome.

Please pass on our thanks and appreciation to Sean and Mitch.

Kind regards

Mr & Mrs F

Hello

Can I please say a big thank you to everyone at Recare involved with assessing; ordering; adjusting (and every other task involved) with getting my Trekinetic sorted for work. It has now been used on shift twice and although there are still the usual health gremlins, they are massively easier to manage due to the Trekinetic.

Once again many thanks, and I look forward to dealing with all of you in the future for both work issues and personal requests/adjustments/orders!!!!!!!

CF

Dear Tina, Richard & James,

Thank you so much for coming to the rescue & fixing my wheelchair again, it is over three years old now and I'm so impressed with the superb standard of your after sales service which has always remained exemplary.

I think Recare is the only dealer that looks after its customers so thoroughly from their first demonstration through many years of ownership.

I am always impressed with your company which stands out head and shoulders over all the rest of the wheelchair dealer.

With many thanks again & greatest regards

Mike

Dear Richard & Tina,

I would just like this opportunity to say a huge Thank you for getting my batteries sorted out under warranty. I realise you went the extra mile yet again on my behalf to get them & I really do appreciate this.

Without a doubt in my mind Recare is the best Mobility company ever, who are dedicated to fulfilling customers requirements & with a truly outstanding after sales service which is second to none!!

No one else has ever been this helpful in sorting out my mobility problems & Richard's concern to keep my chair working shows a level of compassion and understanding that is exceptional.

The chair gives my independence & freedom to go outside on my own which is a precious enough thing which not many people understand but I can wholeheartedly say Recare does understand so you have my heartfelt thanks.

With warmest regards & many many thanks

MC

Hi Richard,

It is now just over a week since Jon and I met you at Leicester Forest East services to try, and buy the Quickie Helium.

I can't thank you enough for the time and effort you put in to ensuring that I was not only happy with my purchase, but that the chair was also right for me! I've already been out with Jon and the dogs several times and the Quickie has given me back my freedom!

You went out of your way to travel up to meet us half way and ensure that I was fully informed about the Helium! Buying a wheelchair was not something that I ever thought I'd feel comfortable in doing, but I've managed to come away with a 'stylish' wheelchair that is functional and fit for purpose! There's no denying that it was an expensive purchase, but I am more than happy that I've got a product that will serve me well for many years to come! I had to smile when a young lad commented 'wow you look cool, you should be in the Olympics' as I rode past him in the woods last weekend!

Your professionalism and knowledge are a credit to you and helped me feel confident that I was buying the wheelchair because I wanted to and not because you wanted to 'make the sale'! At no stage did I feel pressured to buy because you were genuinely concerned that i was comfortable, both physically and mentally about my purchase. You made buying a wheelchair a surprisingly positive and pleasurable experience!

I'm looking forward to September now when we go on holiday for a week with the dogs. We will be able to pack our bags and go out for the day which we have not been able to do for a long time!

I wanted to take this opportunity to express my gratitude and thank you for your kindness and support! Thanks again and I wish you all the very best!

Yours sincerely

Karen W

Hi Tina and Richard

Just a quick note to say how delighted we are with the K2. We've been to Arne nature reserve today and the wheelchair handled it brilliantly. Despite being on quite rough tracks , it is so well balanced that I found I could push it one-handed most of the time.

Also many thanks for the very professional service we received from both of you.

It was a pleasure to deal with you,

Regards

Keith and Nicky

Hi Tina,

Many many thanks for this, we really appreciate everything Recare have done helping us choose and order C's new pushchair.

Take care

G&C

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Hi Tina and Richard

I just wanted to drop a note to say a big thank you for the delivery of Hs Tilty Vario. He is so proud of it and loves to show it off to people, he is already attempting to self propel and is sitting better than ever before. Its seems to be a fantastic chair and is all I had hoped it would be. As you can see from the pictures (on our gallery page) H is really happy with it too!

Yours sincerely

KH

Hi Tina

I would just like to say a big thank you to you and Richard for supplying Stephanie with a beautiful colours wheelchair back with a top class wheelchair.

Kind regards
Linda and lady Stephanie

Hi Tina & Richard

Just wish to say Many thanks for the care of which you all look after my quickie Jive M.

Your after sales service is first rate & James kept me informed throughout ringing me with updates in the status of my chair.

Recare is the most caring company that I have ever had the pleasure to purchase a wheelchair off.

Many thanks again

With very best regards

M

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