Recare Ltd was founded by Richard and Tina Holland-Oakes in 2008. From what can only be explained as a difficult beginning, getting the business started in the height of the national recession, naturally, this was going to be an achievement in itself to get off the ground let alone for it to be a success. Alas, this is exactly what happened.
The Recare team are proud to have grown and ultimately to have been able to maintain as one of the most reputable and awarded mobility and rehabilitation companies supplying clients in the UK. Recare being initiated by the Holland-Oakes family has always had the ultimate goal to maintain their family values, this factor being regardless of the progression Recare achieves throughout the years. This is something that is vital with a business in the rehabilitation and mobility industry, a first-hand friendly experience, with regardless how many staff or employees that join, we endeavour to ensure the company ethos is maintained throughout all services we provide. Ultimately the summary of this ethos is; the customer always comes first, there is always a first-hand friendly face here on the team to help and advise, this is offered by everyone; from our office staff to our engineers and consultants.
What do we do?
Here at Recare we supply and service all mobility and rehabilitation products, available from all the major manufacturers throughout the UK. These products can assist everyone, there is no requirement needed for you to benefit from products that are available.
Products are available for everyone! This can range from your elderly relative having an aid to help pulling their socks up, to heading safely down the stairs for their cup of tea on their recently fitted stairlift, getting their cup of tea that they can transport safely on a stable trolley, to go and relax to watch the news on their customised reclining chair. Alternatively, you may be a paraplegic potentially needing further support, utilising the assistance of our knowledgeable consultants to find the product that best suits your needs and requirements. This could allow individuals to achieve a great range of opportunities from the potential to benefit from a standing chair, this is a fascinating innovative product range!
How do we do it?
If you're a current client of Recare you will already be aware that here we pride ourselves on our recognised and awarded level of customer service. Ultimately enabling you to overcome, whether this is by a newly available product or an adaptation to what you are using at the moment we will always work with you to find the optimum solution.
Ultimately this is achieved through the team that is behind the Recare name, with over 160 years combined clinical and technical experience there is a significant range of knowledgeable resources enabling these previous challenges to be overcome and the best outcome to be the end result.
Overall we are a friendly devoted team to ensuring each client gets the best service from ourselves and any products supplied to meet their individual needs and expectations. We are dedicated to our fast response times when there is an issue with any customer concerns and we endeavour to maintain this in the future.
Meet the Team
Richard Holland-Oakes CEO & Co-Founder
Tina Holland-Oakes Co-Founder & Managing Director
James Holland-Oakes Commercial Director
Annie Holland-Oakes Marketing & Motability Specialist
Andrew Oakes Rehabilitation Consultant
Craig Sweetlove Head of Complex Rehabilitation
Tim Cox Rehabilitation Consultant
Kate Austin Logistics Manager
Allan Mitchell (Mitch) Rehabilitation Consultant
Andrew Davis Sales and Service Engineer
Sean Barrett Service Engineer
Paul Goodall Workshop Assistant
Ashleigh Winn Mobility Advisor (Kettering Branch)
Stephanie Sear Mobility Advisor (Kettering Branch)
Recare provides mobility equipment and living aids for the disabled and elderly clients throughout the UK, with our highly skilled specialist team, we endeavour to ensure every client gets the right product, including a large range of specialist paediatric products. Clients who purchase through ourselves followed by the support of our awarded standard of customer service team throughout the purchase of a product and ongoingly throughout sales, service and maintenance. If there is a product that you would like to see that is not shown on the website, please do email us at firstname.lastname@example.org or call our team 01993-880200, often it will be a product that we will be able to get into the showroom or clinic facilities to offer you a demonstrate at either the showrooms or your home address, and we are able to complete an assessment if required.
Recare is an authorised supplier of all the main UK suppliers into the mobility and rehabilitation industry, for you this means you will get the most honest advice and be able to offer further products that are similar from a range of manufacturers, including but not exclusive; Ottobock, Klaxon, Sunrise Medical, Permobil, Invacare, Meyra, Rise and Recline and Pride Mobility, this is not an exhaustive list. The best way to see what is available is to have a browse through the product areas to see the extensive range of products, if you would like to know more, don't hesitate to get in touch. We have a team qualified to supply Motability powerchairs and Motability scooters, in our local areas Oxfordshire and Northamptonshire, stretching again to cover customers throughout the UK. Our team of specialist seating and powerchair consultants are more than often required to do special adaptations for our Motability clients, ensuring you get the best powerchair or scooter to suit your needs and expectations. We are able to assist you with the purchase of products through our finance provisions, also you can contact us for advice in regards to the insurance and warranty on your existing products or newly supplied products on behalf of Mark Bates Ltd.
Recare Ltd has the main premises located in Witney, Oxfordshire, this facility contains an in-house workshop with qualified engineers. Alongside this, we have our vans out on the road with readily available teams of engineers and consultants who will come to your home address. This is also available at our second facility called Mi-Life by Recare located in Kettering, Northamptonshire.
To ensure when you come and see us in the showrooms that you receive the best possible care and advice, please contact us 01993-880200 make an appointment with one of our consultants before visiting our showrooms.
The British Healthcare Trades Association
The BHTA is the UK's longest established healthcare trades association, its member companies agree to abide by a Code of Practice that is designed to give consumers peace of mind that suppliers are regulated by the body. The BHTA will act as an ombudsman for complaints against member companies and has the power to revoke membership in the event that their conduct is not deemed acceptable.
As a member of the British Healthcare Trades Association, we have signed up to their Code of Practice, which is approved under the CTSI Consumer Codes Approval Scheme. You can download a copy at www.bhta.com/code-of-practice or please ask us for a copy. This approval is only available to bodies who can prove their code of conduct has been proved to be effective when it comes to safeguarding and promoting the interests of consumers beyond the basic requirements of the law.
Recare is a member of BHTA